Digital Strategy: How to Build a Plan That Actually Grows Your Business

Most business owners don’t have a marketing problem. They have a clarity problem.
They’re posting, emailing, and boosting ads—but they’re not sure why, or if it’s even working. Leads come in sporadically. Content feels reactive. Offers don’t convert consistently.
That’s not a lack of effort. That’s a lack of strategy.
A clear digital strategy changes everything. It provides direction, alignment, and a system for transforming online activity into tangible business growth.
Whether you’re a coach, consultant, service provider, or small business owner, this guide breaks down what a digital strategy is, why it matters, and how to build one that fits your goals, not someone else’s blueprint.
What Is a Digital Strategy?
A digital strategy is your master plan for using digital tools, platforms, and marketing channels to grow your business.
It connects what you’re saying, where you’re showing up, and how you’re selling into one cohesive ecosystem.
It’s the difference between:
- Posting content vs. publishing with purpose
- Running ads vs. converting cold leads with intention
- Building funnels vs. building trust over time
- Getting visible vs. getting results
Without a digital strategy, you’re just doing “stuff.” With one, you’re driving momentum.
Why Most Marketing Doesn’t Work Without It
It’s easy to fall into the loop of constant activity: creating content calendars, sending last-minute emails, and tweaking your website again.
But without a strategy to guide those actions, you:
- Don’t know what’s working
- Don’t have a clear path to conversion
- Don’t make decisions based on data
- Don’t build anything that lasts
You end up scattered and stuck.
A strong digital strategy addresses this by aligning your marketing efforts with your business model, revenue goals, and customer journey.
It stops the spinning. It starts the scaling.
Core Elements of a Digital Strategy
Every business is unique—but every strong digital strategy includes these core components:
1. Clear Target Audience
If you’re not speaking to someone specific, you’re speaking to no one.
Your digital strategy must define:
- Who is your ideal client is
- What they care about
- Where do they spend time online
- What problems they actively trying to solve
- How do they make buying decisions
Without this clarity, your marketing will always feel like guesswork.
2. Brand Positioning and Messaging
Your brand isn’t just what you look like—it’s what people understand about you.
Your strategy should define:
- What you do
- Who you help
- Why your offer is the best-fit solution
- What transformation you create
- How you want to be remembered
From your homepage to your social media bio, your message should create immediate resonance.
3. Content and Channel Focus
You don’t need to be everywhere. You need to be strategic about where you show up and why.
A good digital strategy outlines:
- Which platforms you’ll prioritize (e.g., blog, LinkedIn, YouTube)
- What type of content builds trust (e.g., education, case studies, storytelling)
- A cadence you can sustain
- How content ties back to visibility, nurture, and sales
- What can be repurposed across channels
This is what makes content strategic, not just consistent.
4. Lead Generation Plan
Traffic without capture is wasted energy.
Your digital strategy should map out:
- A clear opt-in path (lead magnet or free offer)
- Landing pages are designed to convert
- Follow-up emails that build a connection and deliver value
- A call to action that guides the next step
No more wondering where your next lead is coming from. You’ll know.
5. Offer Structure and Funnel Alignment
Marketing should always lead somewhere.
Your strategy must include:
- A clear offer suite (entry-level to signature to premium)
- Customer journey touchpoints
- Sales funnel design (evergreen, live, hybrid)
- Follow-up systems to convert warm leads
- Upsell or retention plans
If you don’t know how your marketing ties to revenue, you’re not marketing—you’re just creating content.
6. Systems and Tools That Support the Plan
Marketing doesn’t scale on sticky notes. You need infrastructure.
A digital strategy defines:
- What tech stack you’ll use (CRM, scheduler, email platform)
- Automations that save time
- Where to delegate or outsource
- SOPs for recurring campaigns
- Project management and content tracking
A good strategy is what allows your business to grow without you working 24/7.
7. Analytics and Optimization
No strategy is complete without a feedback loop.
To grow consistently, you need to:
- Track key metrics (traffic, conversion rate, CTR, CAC)
- Review campaign performance monthly or quarterly
- Adjust based on data—not hunches
- Test small, evolve smart
Your digital strategy should evolve as your business does. The plan should grow with you—not box you in.
Digital Strategy in Action: A Real-World Example
Let’s say you’re a fractional CFO scaling to $ 20,000 per month. Here’s what a digital strategy might look like:
Audience: Six-figure entrepreneurs who want financial clarity and cash flow stability
Messaging: “Profit isn’t just the goal. It’s the structure.”
Primary Channels: LinkedIn and podcast guesting
Lead Magnet: “The 5 KPIs That Predict Growth” checklist
Nurture Funnel: 5-email welcome sequence → Book a consult
Offers: Monthly retainer, quarterly intensive, group financial clarity lab
Content Pillars: Pricing, profit systems, financial decision-making, mindset shifts
Tech Stack: ConvertKit, Notion, ClickUp, ThriveCart
Metrics: Leads per month, consult booking rate, retention rate
Every piece supports the next. That’s strategy in motion.
What a Digital Strategy Is Not
- It’s not a social media calendar.
- It’s not a funnel map you got from a template.
- It’s not 47 emails you wrote during a launch and never used again.
- It’s not guessing or throwing spaghetti at the wall.
A digital strategy is the operating system of your business’s online presence. It’s how you turn your mission into momentum.
Final Thoughts: Digital Strategy Is What Separates Hustle from Growth
Anyone can post. Anyone can run ads. But not everyone can scale.
What makes the difference? A strategy that connects the dots between your visibility, your voice, and your offers.
If your marketing feels random, exhausting, or unpredictable, you don’t need to do more. You need to step back and install a system that supports you.
That system is your digital strategy.
Ready to stop guessing and start growing with a clear digital strategy?
Explore Coaching with Lisa Benson
Book a Clarity Call
Start with the 9-Line Business Roadmap