Terms and Conditions
Effective date: May 18, 2018 Last updated: October 18, 2026
1. Who we are
These Terms and Conditions (“Terms”) apply to the websites, programs, challenges, coaching, and services offered by DeBella DeBall LLC, a Texas limited liability company, doing business as DeBella DeBall and DeBella DeBall Designs (“DeBella DeBall,” “we,” “us,” or “our”).
These Terms cover the following websites and any pages, checkout forms, and funnels connected to them (together, the “Sites”):
- debelladeball.com
- debelladeballdesigns.com
- debelladeballcoaching.com
- unmissablemethod.com
- every funnel, form, calendar, and payment page we host on HighLevel for these brands
The Digital Trifecta websites and The Digital Trifecta client services are covered by their own separate terms, not these Terms.
“You” means the person using the Sites or buying from us, and the business you represent if you buy on behalf of a business.
2. Accepting these Terms
By using the Sites, signing up for a free challenge or training, or buying any program or service, you agree to these Terms, our Disclaimer, and our Privacy Policy. If you do not agree, please do not use the Sites or buy from us.
Some programs also have a separate written client agreement. If a signed client agreement says something different from these Terms, the signed client agreement controls for that program.
You must be at least 18 years old to buy from us.
3. Our offers and pricing
We currently offer the programs below. Program details, schedules, and what is included are described on each sales page and in your order confirmation. Prices are in U.S. dollars and do not include any taxes or payment processing fees unless stated.
| Offer | Price | Format | Length |
|---|---|---|---|
| Get It Moving | $99 | One week of private Voxer support on one business bottleneck | 1 week (Monday through Friday) |
| 5 Day Challenge | Free | Group challenge | 5 days |
| 5 Day Challenge VIP upgrade | $99 | Group and private Voxer access and daily feedback during the challenge | 5 days |
| The Unmissable Method | $997 | Group program | 90 days |
| Operation Six-Figure System, 6-month | $5,000 | Group program | 6 months |
| Operation Six-Figure System, 12-month | $9,000 | Group program | 12 months |
| VIP | $12,000 | High-touch, done-with-you support | 6 months |
| Command Center Essentials | $1,997 | Done-for-you HighLevel build, sold by DeBella DeBall LLC doing business as DeBella DeBall Designs | Build completed within 14 days of the completed intake and kickoff call (VIP gets a priority build slot). The 14 days can be extended if we are waiting on your access, A2P texting registration, or content. |
| Command Center VIP | $2,997 | Done-for-you HighLevel build with added support, sold by DeBella DeBall LLC doing business as DeBella DeBall Designs | Build completed within 14 days of the completed intake and kickoff call (VIP gets a priority build slot). The 14 days can be extended if we are waiting on your access, A2P texting registration, or content. |
We may change our prices, offers, or program details at any time. Changes do not affect a purchase you have already completed, unless you agree.
What is included in each program is only what is listed on the sales page, your order confirmation, or your signed client agreement at the time you buy. Bonuses, extra calls, or support not listed there are not guaranteed.
4. Payments and payment plans
Paying in full. Payment in full is due at checkout unless you choose a payment plan we offer.
Payment plans. Some programs may be offered on a payment plan. A payment plan is a way to spread out the full program price. It is not a month-to-month subscription. By choosing a payment plan, you agree to pay the full program price, and you authorize us to charge your card or payment method on file on each scheduled date until it is paid in full.
Failed or late payments. If a scheduled payment fails, we will let you know and try the charge again. If the payment is still not made 14 days after the due date:
- we may pause your access to calls, Voxer, community spaces, and program materials until your account is current;
- we do not charge a late fee; and
- if a payment is more than 30 days late, we may remove you from the program and the full remaining balance becomes due right away.
Pausing or removing access does not cancel what you owe. You are still responsible for the full program price, plus any reasonable costs of collecting it where the law allows.
Updating your card. You agree to keep a valid payment method on file until your payment plan is paid in full.
5. Refunds, rescheduling, and pauses
14-day trial on our programs. For every offer except our $99 offers, you have 14 days from the date your payment is made to try the program. If you decide it is not right for you, email us at info@debelladeball.com within those 14 days and we will refund what you have paid and cancel any remaining payments. After the 14 days end, all sales are final and no refunds are given.
$99 offers are final. Get It Moving and the 5 Day Challenge VIP week are not refundable.
| Offer | Refund policy |
|---|---|
| Get It Moving ($99) | No refunds |
| 5 Day Challenge VIP ($99) | No refunds |
| The Unmissable Method ($997) | Refund only if requested within 14 days |
| Operation Six-Figure System, 6-month ($5,000) and 12-month ($9,000) | Refund only if requested within 14 days |
| VIP ($12,000) | Refund only if requested within 14 days |
| Command Center Essentials ($1,997) and VIP ($2,997) | Full refund if requested within 14 days of payment, even if the build has already started. If refunded, you lose access to the build and to anything in HighLevel we set up or provide for you |
Outside the 14-day window, and for the $99 offers, we offer the two options below.
One reschedule. In every offer, you may reschedule one time. For example, you may move your Get It Moving week once, or reschedule one private session once. To use your reschedule, tell us in writing at info@debelladeball.com before the scheduled week or session starts. After you have used your one reschedule, any missed week or session is not made up, refunded, or credited.
Pausing a program. You may ask to pause a program by telling us in writing before the pause starts. A pause lasts up to 30 days. At the end of a pause, check in with us, and you may ask for another pause of up to 30 days. We will confirm each pause and the date you will restart. Your payments are paused for the length of the pause. Payments and your program restart automatically at the end of the pause unless you extend it. Your program end date moves back by the length of the pause.
What does not change this. After the 14-day window, not doing the work, missing sessions, changing your mind, a change in your schedule or finances, or not reaching a particular result are not reasons for a refund, a credit, or the cancellation of remaining payments. See “Your participation” below and our Disclaimer.
If we cancel. If we cancel a program before it starts, we will refund what you paid for that program.
Nothing in this section limits any refund right that the law requires and that cannot be waived.
6. Chargebacks
Please contact us first at info@debelladeball.com if you have a billing problem. Most issues can be fixed quickly.
If you file a chargeback or payment dispute for a charge you agreed to under these Terms, instead of contacting us first:
- your access to all programs, calls, communities, and materials may be removed right away;
- we will share your signed agreement, these Terms, your checkout record, and records of your participation with the payment processor to respond to the dispute; and
- you agree to pay any remaining balance you owe under your purchase, where the law allows.
Nothing in this section limits your legal right to dispute a charge that was truly unauthorized or a billing error.
7. Your participation
Our programs, challenges, and coaching give you strategy, training, and support. You are responsible for doing the work: completing the assignments, showing up to sessions or watching the replays, doing your outreach and follow-up, and applying what you learn. If you do not do the work, you should not expect results. We are not responsible for results you do not get because you did not participate, and lack of participation is not a reason for a refund.
8. Results and earnings
When we talk about helping clients work toward 3 to 7 new clients a month within about 6 months, or mention income figures such as $5K or $10K months, we are describing a goal, not a promise. We do not guarantee that you will get any specific number of leads, clients, sales, or income, or that you will get them by any date. Your results depend on your offer, market, experience, effort, time, budget, and many other factors. Testimonials and case studies are real, but they are not typical, and they are not a guarantee that you will get the same or similar results.
Please read our full Disclaimer, which is part of these Terms.
9. Intellectual property and your license
What we own. The Unmissable Method™, the 9-Line Business Roadmap™, and Operation Six-Figure System™ are trademarks of DeBella DeBall LLC. Our trainings, videos, recordings, workbooks, templates, worksheets, scripts, prompts, frameworks, HighLevel snapshots, and everything else we provide (the “Materials”) are owned by DeBella DeBall LLC or our licensors and are protected by copyright and trademark law.
What you may do. When you buy, we give you a personal, non-transferable, non-exclusive license to use the Materials for your own business.
What you may not do. You may not, without our written permission:
- share your login, recordings, or Materials with anyone outside your business;
- copy, resell, sublicense, or give away the Materials;
- teach, package, or sell the Materials or our frameworks as your own program, course, or coaching method; or
- remove our name or copyright notices.
Your content. You keep ownership of the content, offers, and materials you create for your own business, even if you built them using our templates.
Done-for-you work. When we build something for you (such as funnels, pages, automations, or a Command Center), you own your finished build once you have paid in full. We keep ownership of our own templates, frameworks, snapshots, and training materials, including any parts of them built into your work. You receive a license to use those parts as they are built into your finished build, for your own business. You may not copy them out of your build to resell, share, or reuse them for others.
The license ends if you break these Terms or do not pay what you owe.
10. Group conduct and confidentiality
Our group calls and online communities (in The Digital Trifecta platform, our Facebook group, and Voxer) are for women building serious businesses. To keep them safe and useful, you agree to:
- treat other members and our team with respect;
- not harass, bully, discriminate, or post anything hateful, sexual, or illegal;
- not pitch, recruit, or sell to other members without their clear invitation;
- not collect other members’ contact details for marketing; and
- keep what other members share private. Do not share anyone else’s name, business details, numbers, or stories outside the group without their permission.
We will do our best to keep what you share confidential too. However, group spaces are not private in a legal sense, and we cannot control what other members do. Please do not share anything in a group that you are not comfortable having others hear.
We may remove anyone who breaks these rules from a group or program. Removal for breaking these rules is not grounds for a refund, and any remaining payments are still owed.
11. Recordings and replays
Our calls take place on Zoom. We record group calls, workshops, and private sessions with Fathom, a note-taking and recording tool that also creates transcripts and summaries, so members can watch replays and so we can improve our programs. Recordings are stored in Fathom in your client folder. We keep them while you are a client and for as long as needed for our records or any dispute. After your program ends, you may ask us to delete your recordings.
By joining a call, you agree to being recorded. If you do not want your face or name shown, you may turn off your camera and change your display name. Private session recordings are only shared with you and our team.
We will not use your image, voice, or identifiable story in our marketing without your separate written permission.
Replays are part of the Materials. You may not download, share, or post them unless we say so.
12. Email and text message communications
Email. When you sign up for a free challenge, training, or download, or buy from us, you agree to receive emails from us about that offer, your program, and related offers. You can unsubscribe from marketing emails at any time with the link in each email. We will still send emails about your purchase or account.
Text messages (SMS). If you give us your mobile number and check the box to agree, you agree to receive recurring text messages from DeBella DeBall LLC (texting as DeBella DeBall Designs) about your program, reminders, and offers. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help, or contact us at info@debelladeball.com. Agreeing to receive texts is not a condition of buying anything. Mobile information will not be sold or shared with third parties for their own marketing.
Direct messages. Our team may contact you through social media direct messages or Voxer about programs you are in or have shown interest in.
13. Third-party tools and links
We deliver our programs and communities using outside tools, including:
- The Digital Trifecta, a white-labeled HighLevel platform, for courses, community, forms, email, text messages, and client builds;
- Facebook (including Messenger) and Voxer for community and messaging;
- Zoom for calls and Fathom for call recording and notes;
- Square for payments;
- AI tools such as writing and transcription assistants; and
- design and workspace tools.
Your use of those tools is also governed by their own terms and privacy policies. We are not responsible for their outages, changes, pricing, data practices, or errors.
HighLevel accounts. Some programs include access to a HighLevel account inside The Digital Trifecta, paid for by us for a set time. If you want your own HighLevel account, we can transfer your build to your account (for example by snapshot or account transfer). Once your build is in your own account, you are responsible for that account’s fees. If you choose to keep using an account inside The Digital Trifecta after any included time ends, ongoing fees apply.
Links on the Sites to other websites are provided for convenience. We do not control and are not responsible for those sites.
14. Not professional advice
We provide business coaching, marketing strategy, and education. We are not lawyers, accountants, financial advisors, or licensed therapists, and nothing we provide is legal, tax, financial, investment, or mental health advice. Please talk to a licensed professional about those topics. See our Disclaimer.
15. Limitation of liability
To the fullest extent the law allows:
- the Sites, programs, and Materials are provided “as is,” without any warranties, except as stated in these Terms;
- we are not liable for any indirect, incidental, special, or consequential damages, or for lost profits, lost revenue, lost data, or lost business opportunities; and
- our total liability for any claim related to the Sites or any program is limited to the fees you paid us in the 12 months before the claim arose.
Some states do not allow some of these limits, so they may not all apply to you.
16. Indemnity
You agree to protect and cover us (and our owners, team, and contractors) from claims, losses, and costs, including reasonable attorney’s fees, that come from: your breach of these Terms, your business and how you run it, content or materials you provide to us, or your violation of any law or anyone else’s rights.
17. Termination
By us. We may suspend or end your access to the Sites, a program, or a community if you break these Terms, do not pay what you owe, file an improper chargeback, or behave in a way that harms other members or our team. If we end your access for one of these reasons, no refund is due and any remaining payments are still owed.
By you. You may stop participating at any time. Stopping does not cancel your payment plan or entitle you to a refund, except as stated in the Refunds section.
The sections on payments, refunds, chargebacks, intellectual property, confidentiality, limitation of liability, indemnity, governing law, and dispute resolution continue to apply after your access ends.
18. Governing law and venue
These Terms are governed by the laws of the State of Texas, without regard to its conflict of law rules. Disputes are resolved by arbitration as described in the Dispute Resolution section. If any matter is allowed to go to court (for example, small claims or a request to enforce an arbitration award), it must be filed in the state or federal courts located in Travis County, Texas, and you and we agree to that location.
19. Dispute resolution
If you have a concern, we want to hear it first. Before filing any claim, you agree to:
- Talk to us. Email info@debelladeball.com with a description of the problem and what you are asking for. We will try in good faith to resolve it within 30 days.
- Mediation. If we cannot resolve it, either of us may ask for mediation with a neutral mediator in Travis County, Texas, or by video. Each side pays its own costs and shares the mediator’s fee equally.
- Binding arbitration. If mediation does not resolve the dispute within 60 days, it will be decided by binding arbitration under the rules of the American Arbitration Association, held in Travis County, Texas, or by video. The arbitrator’s decision is final and may be entered as a judgment in any court with authority. Claims must be brought individually, not as part of a class action or class arbitration. You and we are giving up the right to a jury trial.
Exceptions. Either of us may bring a qualifying claim in small claims court in Travis County, Texas, instead of arbitration. Either of us may also ask a court for an order to stop misuse of intellectual property or confidential information.
20. Changes to these Terms
We may update these Terms from time to time. We will post the new version on this page with a new “Last updated” date. If a change is significant, we will try to tell current clients by email. Changes apply to new purchases from the date they are posted. For a purchase you already made, the Terms in effect when you bought apply unless you agree to the new ones.
21. General
If any part of these Terms is found unenforceable, the rest still applies. Our failure to enforce a part of these Terms is not a waiver. You may not transfer your purchase or these Terms to someone else without our written permission. These Terms, the Disclaimer, the Privacy Policy, and any signed client agreement are the full agreement between you and us about their subject.
22. Contact us
DeBella DeBall LLC 5900 Balcones Drive, Suite 100, Austin, Texas 78731 Email: info@debelladeball.com Phone: (210) 338-0877