How to Get Clients When You're Starting: A Guide to Building a Strong Client Base

TL;DR:

  • Leverage Your Existing Network – Family, friends, and past connections are great initial clients.

  • Referrals Matter – Happy clients bring new business through word-of-mouth.

  • Engage on Social Media – Use platforms like LinkedIn, Facebook, and TikTok to showcase work and attract leads.

  • Offer Value First – Free workshops, samples, or discounted work can lead to long-term clients.

  • Join Business Communities – Networking groups and online forums help you meet potential clients.

  • Be Consistent & Follow Up – Keep your brand visible and nurture leads consistently.

Embarking on the journey of starting a business is both exhilarating and daunting. One of the most pressing challenges is building a client base from the ground up. Reflecting on our own experiences at DeBella DeBall Designs, we’ve found that the path to acquiring clients often begins close to home and expands outward through genuine connections and consistent effort.

Starting with Familiar Faces

In the early days of our business, we turned to those we knew best. Our family, friends, and extended networks became our first clients, offering not only their business but also invaluable support and feedback.

Family Support: My father stood as a pillar of encouragement. Proud of our venture, he commissioned a custom veteran shirt, which became a cherished piece among his circle. This gesture not only provided us with work but also introduced our services to a broader audience.

Community Connections: Our involvement in the roller derby community opened doors to numerous opportunities. Nancy, a steadfast friend from our derby days, became a cornerstone client. Her unwavering belief in our capabilities led her to entrust us with multiple projects and refer others to our services.

Extended Networks: Individuals like Mr. Farley exemplify the power of word-of-mouth. Initially, he approached us to create mugs for a family reunion. Pleased with the outcome, he didn’t hesitate to recommend us to his family members, leading to collaborations on websites and promotional products.

These experiences underscore a vital lesson: Your existing network is a treasure trove of potential clients. By reaching out and showcasing your passion, you can transform personal connections into professional opportunities.

The Ripple Effect of Referrals

A satisfied client is more than just a completed project; they are a gateway to new business. Encouraging referrals has been instrumental in our growth.

Building Trust: Delivering quality work fosters trust. When clients are confident in your services, they naturally become advocates for your brand.

Incentivizing Referrals: While many clients refer others out of goodwill, offering incentives like discounts or exclusive services can further encourage this practice.

According to the U.S. Small Business Administration, asking for referrals and networking are effective strategies for acquiring new customers. 

 

Harnessing the Power of Social Media

In today’s digital age, establishing an online presence is non-negotiable. Social media platforms serve as powerful tools to showcase your work and connect with potential clients.

Showcasing Your Portfolio: Platforms like Instagram and Facebook allow you to display your projects visually, attracting clients who resonate with your style.

Engaging Content: Sharing behind-the-scenes glimpses, client testimonials, and interactive content fosters a sense of community and trust.

Consistency is Key: Regular posting keeps your audience engaged and your brand top-of-mind.

Entrepreneur highlights the importance of utilizing social media platforms such as Twitter, Facebook, Google+, and LinkedIn to connect with various communities that may be interested in your services.

Offering Value to Build Relationships

Providing value upfront can be a compelling way to attract and retain clients.

Workshops and Tutorials: Hosting free workshops or creating tutorial content positions you as an expert in your field and provides potential clients with a taste of what you offer.

Exclusive Discounts: Offering special rates for first-time clients can lower the barrier to entry and encourage them to choose your services.

Personalized Samples: Providing potential clients with samples tailored to their needs demonstrates your commitment and expertise.

Forbes suggests offering value and education as a creative way to acquire new clients.

Expanding Through Networking

Beyond your immediate circle, actively seeking new connections is crucial.

Local Events: Participating in community events, trade shows, or local markets can introduce your business to a wider audience.

Online Communities: Engaging in online forums, industry-specific groups, or social media communities can lead to valuable connections and collaborations.

Collaborations: Partnering with other businesses can open doors to new client bases and opportunities.

Consistency and Follow-Up: The Keys to Retention

Acquiring clients is just the beginning; retaining them requires ongoing effort.

Regular Communication: Keeping clients informed about new services, special offers, or simply checking in can strengthen relationships.

Feedback Loops: Encouraging and acting upon client feedback shows that you value their input and are committed to continuous improvement.

Reliability: Consistently delivering quality work on time builds trust and encourages repeat business.

Looking Ahead

As we continue to grow, our mission remains clear: To provide custom solutions that empower businesses to reach their fullest potential. We’re passionate about embracing challenges and crafting strategies that drive success.

Stay tuned for more updates, and thank you for being a part of our journey.