Digital Strategy Services: The Detailed FAQ Every Entrepreneur Needs

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You’ve tried courses. Hired a VA. Maybe even ran a few ads. But things still feel scattered.

Your funnel isn’t converting. You’re posting content but not booking calls. You’ve got offers—but you’re not sure how they all fit together.

That’s where digital strategy services come in.

Not another agency pushing cookie-cutter campaigns. Not a consultant selling generic advice. But a strategic partner who helps you map the right path to consistent growth—and then helps you walk it.

Here’s the full breakdown of what digital strategy services actually include, how they work, and why they’re a game-changer for entrepreneurs who are ready to grow smarter.

What exactly are digital strategy services?

Digital strategy services are high-level support designed to help you align your messaging, marketing, and offers with your business goals.

It’s not about doing more—it’s about doing the right things in the right order.

A strategist doesn’t just ask “what platform should we post on?” They ask:

  • What is your business really built to deliver?
  • Who is your offer best suited for?
  • Where are those people showing up?
  • What kind of messaging actually moves them to action?
  • And how do we make sure your backend systems can handle growth when it comes?

You walk away with clarity, a plan, and the structure to execute—all tailored to your stage and scale.

How is this different from hiring a digital marketing agency?

Most agencies focus on tactics. They’ll run your ads, write your emails, or create graphics.

And while those services are helpful, they’re only as effective as the strategy driving them.

A strategist takes a step back. They look at your entire business ecosystem and help you answer the big questions:

  • What’s the actual goal here?
  • What are we solving for?
  • Are your funnel, message, and offer even in alignment?
  • Do your systems support the kind of growth you want?

Then, and only then, do we move into channels or creative. Strategy always comes first.

What kind of deliverables should I expect?

Great question—and the answer depends on the scope of the engagement. But here’s what’s typically included in strong digital strategy services:

  • A full digital audit of your brand, funnel, content, and systems
  • Clear KPIs and success metrics tied to your business goals
  • A strategic roadmap broken down into 30-, 60-, or 90-day priorities
  • Messaging frameworks for your offer, brand voice, and client journey
  • Channel recommendations (email, organic content, ads, SEO)
  • Campaign planning templates or full done-for-you strategy

Some strategists also offer coaching or fractional leadership to help guide your internal team or support implementation alongside your VA or agency.

Do I need to be at a certain income level to benefit from strategy?

No.

In fact, early-stage entrepreneurs often get the most ROI from strategy—because they avoid expensive mistakes and wasted time.

Instead of duct-taping together tools and templates, a strategist helps you set up a solid foundation you can scale.

If you’re earning $2K to $10K months but feel like you’re stuck or spinning in circles, strategy services can save you months of guesswork and help you grow sustainably.

On the flip side, if you’re already established but need help managing complexity across your team, funnels, and content—strategy is the glue that pulls it all together.

How does GHL (GoHighLevel) support strategic execution?

GoHighLevel (GHL) is one of the best tools to pair with a strong digital strategy.

Because strategy without systems? That’s just a pretty notebook full of good ideas.

Here’s what GHL lets you do when you’re running with a strategy-first plan:

  • Centralize your contacts, emails, DMs, calendar, and CRM in one place
  • Build fully automated funnels that follow your client journey
  • Create conditional workflows that trigger based on behavior
  • Send personalized messages at scale—without losing your voice
  • Track conversions, lead sources, and performance in real time

A strategist who understands GHL can help you build out the exact backend needed to support your growth, without Frankensteining 17 tools together.

How soon will I see results?

You’ll feel relief almost immediately.

Getting a plan in place takes the pressure off—and brings structure to what felt chaotic.

Tangible results like better leads, clearer content, or increased conversions often show up within 30 to 90 days, depending on your traffic volume and the state of your existing systems.

But strategy isn’t a magic wand. It’s a smart investment that pays off through:

  • Fewer wasted hours
  • More confident decision-making
  • Offers and funnels that convert consistently
  • Clients that come in ready to buy, not just browse

Am I ready for digital strategy services?

Here are a few signs you’re ready:

  • You’re overwhelmed by marketing but don’t want to hire a full team
  • You’ve outgrown free templates, but don’t know what to build next
  • Your funnel isn’t converting—or you don’t have one yet
  • You feel like you’re doing a lot, but not seeing results
  • You know what you offer, but not how to position or message it

Whether you’re launching a new offer, scaling an existing one, or rebuilding from the ground up—strategy services meet you where you are and build from there.

What should I ask when hiring a digital strategist?

Don’t just ask about their portfolio. Ask about their process.

Here are a few smart questions to ask on your discovery call:

  • What’s your approach to creating a strategy roadmap?
  • Will you help us implement the plan or just deliver a document?
  • How do you track success and measure what’s working?
  • Can you work with our current team or tools?
  • Have you worked with businesses at our size or in our industry?

A great strategist won’t dodge these questions. They’ll walk you through their process, their support model, and what you can expect every step of the way.

Client Snapshot: From Duct Tape to Direction

One of our clients came to us with a dozen offers, a messy funnel, and no idea which metrics actually mattered.

She was making sales—but they felt random and unrepeatable.

Together, we:

  • Ran a full business and funnel audit
  • Simplified her offer suite
  • Built a 90-day content and campaign strategy
  • Set up tracking in GHL so she could monitor performance weekly
  • Automated lead follow-up and sales workflows to save her time

The result?
She went from overwhelmed and underbooked to fully aligned—and finally able to scale with structure.

Final Word: Strategy Is the Multiplier

Digital strategy services don’t replace what you’re already doing—they make it work better.

They cut the noise. Clarify your message. Prioritize your actions.

And when paired with systems like GHL, they help you execute at scale without burning out.

So if you’re done guessing… if you’re tired of trying every new trend without knowing what’s actually working…

Then it’s time to stop winging it.
Book a call. Get a roadmap.
And finally build a business that grows on purpose.

Explore Coaching with Lisa Benson
Book a Clarity Call
Start with the 9-Line Business Roadmap

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